Live Casino Tables
Your gameplay at live dealer tables is encrypted. We don't record video or audio — only your betting history and account balance.
LEGAL REFERENCE
Your Privacy Matters to Us
We built alexsis around your trust. This privacy policy shows exactly how we handle your account details, payment information and gameplay data — and why we keep it...
Data ProtectionPayment SecurityAccount PrivacyTransparencyYour Control
How We Protect Your Information
alexsis collects and processes your personal data to deliver account services, process payments through DANA, OVO, GoPay and QRIS, and improve your lobby experience. We encrypt all sensitive information and never share your details with third parties without your consent. Our privacy practices comply with applicable data protection laws in supported regions. You retain full control over your account settings and can
request data access or deletion at any time through our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
EDITORIAL CLARITY
Why Your Data Is Safe With Us
Encryption Standard
All payment and account data travels through industry-standard SSL encryption. Your DANA, OVO, GoPay and QRIS transactions are protected end-to-end.
No Third-Party Sales
We never sell your personal information to advertisers or data brokers. Your gameplay history and payment details stay within alexsis only.
Regular Security Audits
Our systems undergo quarterly security reviews by independent auditors. We patch vulnerabilities immediately and keep our infrastructure current.
Compliant Infrastructure
alexsis operates data centers in regions with strict privacy laws. We follow local regulations for Indonesia and supported markets carefully.
Transparent Logging
Every access to your account is logged and visible to you. You can review login history, payment records and activity timestamps anytime.
Incident Response Plan
If a breach occurs, we notify affected users within 24 hours with clear steps to protect your account. We maintain a dedicated incident response team.
BENCHMARKED
Privacy Across Our Platform
Slot Lobbies
Slot session data is stored securely. Your spin history, winnings and feature triggers remain private and visible only to you.
Sportsbook Markets
Your betting slips and market selections are protected. We track your wagers for account reconciliation but never share betting patterns externally.
Payment Processing
DANA, OVO, GoPay and QRIS transactions are tokenized. We never store full payment credentials — only secure tokens for future deposits.
Account Profile
Your name, email and phone number are encrypted at rest. Only our support team can access these details when you request help.
Device & Location
We log your device type and approximate location for fraud prevention. You can review and revoke device access from your security settings.
Communication Preferences
You control how we contact you. Opt out of promotional emails, SMS or push notifications anytime without affecting your account access.
What Defines Our Privacy Approach
Zero-Knowledge Architecture
We design systems so that even our staff cannot access your raw payment data. Encryption keys are split and stored separately for maximum security.
Minimal Data Collection
We collect only what's necessary to run your account and process DANA, OVO, GoPay and QRIS payments. No unnecessary tracking or profiling.
User-Controlled Retention
You decide how long we keep your data. Request deletion anytime and we remove your information within 30 days, except where law requires retention.
Transparent Cookie Use
Our cookies track your session and preferences only. We don't use third-party tracking pixels. You can disable cookies in your browser settings.
Privacy by Default
Your account starts with the strongest privacy settings enabled. You can relax them if you choose, but we never default to sharing your data.
Annual Privacy Report
We publish a yearly transparency report showing data requests from authorities and how we responded. Full reports are available on our website.
Privacy Policy Questions Answered
We retain your account data while your account is active. After you close your account, we keep records for seven years to comply with financial regulations in supported regions, then delete everything.
Yes. Go to your account settings, select 'Data & Privacy', and click 'Download My Data'. We'll email you a complete file within 48 hours containing all your personal information and activity history.
No. We never sell or share your data with advertisers, data brokers or third-party marketers. We only share with payment processors (DANA, OVO, GoPay, QRIS) to complete your transactions securely.
All payment details are tokenized immediately. We never store your full card or wallet credentials. Transactions are encrypted end-to-end and processed through PCI-compliant payment gateways.
We notify all affected users within 24 hours with clear details and steps to secure your account. We also report to relevant authorities in supported regions and provide free credit monitoring if needed.
Yes. Request account deletion from your settings or contact support. We remove all personal data within 30 days, except records we must keep for legal or financial compliance reasons.
We use cookies to remember your login, language preference and gameplay settings. We don't use third-party trackers or sell cookie data. You can disable cookies in your browser anytime.